Even though we deliver very tangible goods, we have a dedicated service mentality.

We support our clients with process descriptions, quality reassurance, solutions to technical problems, and often also suggestions for more efficient production methods. In addition, we reassure that the interface between European and Chinese understanding is seamless, and nothing is lost in translation.

Our work concentrates on a few select Chinese production facilities with whom we have developed trustful relationships for decades. Also our client relationships are characterized by a long-term view – we do not venture to take one-off orders from customers we never see again, but we concentrate on building a future together until we understand our needs completely.